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Privacy Policy

Version 1.0 - Last updated 8 August 2006

The privacy of our website users is important to us and we take care to safeguard it. This policy explains how we use such personal information as we may hold about you.

IMPORTANT INFORMATION

queries
If you have any queries concerning your personal information or any questions on our use of your information, please contact our data protection compliance officer at info@lochlomond-trossachs.org.

changes
Our privacy policy is regularly reviewed to make sure that we continue to serve your privacy interests. We reserve the right to modify or otherwise update this privacy policy and these changes will be posted on our website. We encourage you to visit this page from time to time to ensure that you are aware of any changes we may have made.

other important legal information
For information about using this website, please read our Website Terms Of Use.

WHO WE ARE

us
In this Privacy Policy references to "we”, “our” and “us" are to Loch Lomond and Trossachs National Park Authority, the organisation responsible for the West Highland Way website.

For more information about us, please see click on this link.

We manage this website on behalf of the West Highland Way Management Group, which comprises of Loch Lomond and The Trossachs National Park Authority, Stirling Council, Argyll and Bute Council, East Dunbartonshire Council, Highland Council and Scottish Natural Heritage.

WHAT INFORMATION WE COLLECT AND HOW

information volunteered by you
The information we collect via this website may include any personal details you type in and submit (such as your name, address, email address, etc.)

IP addresses
The information we collect via this website may also include your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web-server. This information is collected by our website host in the United Kingdom.

cookies
In order to save you re-entering information, this website collects data which allows us to recognise you, your preferences and how you use this website. This data is collected by ‘session cookies’ and ‘permanent cookies’ from your navigation around the site. Session cookies remain in the cookie file in your browser during the session but are erased when you close your browser, whereas our permanent cookies expire after one year. The cookie file does not store your personal information.

For more information about cookies (including how to set your browser to reject cookies) please visit the website set up by the Interactive Advertising Bureau (Europe) at www.allaboutcookies.org.

WHAT WE DO WITH YOUR INFORMATION

compliance
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

keeping you informed
You do not have to give us any personal information in order to use most of this website. However, any information which you choose to give us via this website may be shared among the members of the West Highland Way Management Group and added to their marketing databases and may be used by them for administration of their contacts, supporters and customers and for marketing their goods, services and events.

We may send you information from time to time which we believe may be of interest to you, such as details of our products and services, news updates and invitations to our events. It is possible that these messages may contain input from other companies or organisations with whom we are dealing.

You may ask us to cease sending marketing information at any time by emailing us at info@lochlomond-trossachs.org or by writing to us at our postal address which can be found by clicking on this link.

sharing your personal information
We may share personal information about you with:-

  • our agents and data processors (including our voluntary staff) who provide a service to us and you; and
  • any person, business or other organisation (and their advisers) who might take over our rights or responsibilities under our agreement with you to allow them to prepare for taking these over (after that, we may also allow that person or business to use and share your information on the same basis as us).

statistical analysis
The IP addresses logged by our website server may be used by us to perform technical diagnosis of our website’s performance on a statistical basis and to analyse traffic data (so as to gauge interest in our website).

law enforcement
We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures.

Unless we suspect fraud, we do not use your IP address to identify you personally.

YOUR RIGHTS

update/delete data
You can ask us to update or remove your personal information by emailing info@lochlomond-trossachs.org or by writing to us at our postal address which can be found by clicking on this link. However, please note that we may need to keep some personal data in order to carry out any services or provide any goods you may request in the future.

access to data
You also have the right to request a copy of any personal information we hold about you. A fee of GBP10 will be payable by you to cover our administration costs. For information on how to exercise this right, please refer to our data protection page.

correct & current
Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at the email or postal address which can be found by clicking on this link.

more information
Detailed information about your rights under UK Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this Privacy Policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700 (or (44) 1625 545 700 if phoning from outside the United Kingdom.)

OTHER WEBSITES

hyperlinks
This Privacy Policy only covers personal data collected via this website. While we carefully select the websites to which we link, we are not responsible for the privacy practices or the content of these websites.